Contact us at 800 690 2372



The shipping rates below reflect crutch purchases only. FDI parts & accessory orders are charged a minimum flat rate fee of $4.95 and shipped via USPS. Orders are processed and shipped Monday thru Friday. Orders placed before 1pm PST will ship the same day. For security reasons, we do not ship to P.O. boxes. The chart below lists all standard shipping options and flat rate prices.


Shipping prices to the contiguous United States (lower 48)

Method Delivery Time Price
UPS Ground Service 1-5 Business Days FREE!
USPS Priority Mail 2-3 Business Days $39.95
USPS Express Mail 1-2 Business Days $49.95


Shipments to Alaska, Hawaii, US Territories and Military locations:

All orders are shipped via USPS Priority Mail 2-3 Day Delivery or USPS Express Mail 1-2 Day Delivery per the rates listed in the above table.

*UPS GROUND TRANSIT TIMES FOR THE CONTINENTAL U.S. (lower 48 states). Business days in transit from Vista, California 92081 (see blue dot in yellow section of the map)


Shipping prices to all Provinces and Territories of Canada:

Method Delivery Time Price
USPS Priority Mail Int’l 6-10 Business Days* $39.95
USPS Express Mail Int’l 3-6 Business Days* $53.95


PLEASE NOTE: US Postal Service will transfer your package to Canada Post for customs clearance and final delivery once cleared by Canada Customs. There are no applicable duty (tariff) charges for crutches and crutches are also tax (GST/HST) exempt in Canada. See this link for more information about tax (GST/HST) exemption. However, you are responsible for any/all brokerage fees charged by Canada Post. Brokerage fees are typically under $8.00 CDN.

*Please note that delivery times to Canada are estimated and are not guaranteed due to possible delays at Canada Customs.


Tracking numbers are assigned to packages when they ship and will be emailed to you the day your package ships (by 6pm PST). Orders placed on may be delivered by several different shipping methods. Therefore, tracking availability may vary depending on shipping method you selected during checkout, and the carrier that is delivering your item(s).

Standard UPS Ground, 2-3 Day USPS Priority Mail and 1-2 Day USPS Express Mail deliveries can be tracked. The tracking information is also accessible on your invoice copy which will be emailed by 6pm PST the day your shipment leaves our warehouse.

Orders shipped to Puerto Rico and the US Virgin Islands are delivered via 2-3 Day USPS Priority Mail or 1-2 Day USPS EXPRESS MAIL , and cannot currently be tracked. In these instances, your invoice copy will not offer tracking information.

If you have any questions please email us here or call 1-800-690-2372.