Orders placed before 2pm PST are shipped from our warehouse the same day. Depending on your locations, Fedex Ground shipments can take 1-5 business days in order to arrive. 

Click here to see our shipping options and delivery times for orders within the United States and to Canada.

We sell in the United States and Canada only. You can order from this website or by calling us at 1-800-690-2372.

You can also view a list of our "Online Dealers" by clicking here or "Find a Store" near you by clicking here. 

We do ship to Canada and you can certainly order from this website. However, it may be faster and more economical to order from one of our authorized Canadian "Online Dealers" or "Find a Store" near you. 

If you have questions you can reach us toll free from Canada at 1-800-690-2372.  

Some insurance companies may cover a specific amount or percentage of the cost. We suggest you contact your insurance company and inquire about their reimbursement policy and procedure.  Please note that we cannot submit the documentation on your behalf because we are not a provider to your insurance company. However, we will provide you with a detailed invoice that you can then submit to your insurance company for possible reimbursement.

The maximum weight limit for all FDI crutches is 286 lbs (130kg). Please note that the maximum weight limit is for crutches used as a pair.  

Forearm crutches are typically not suited for individuals that are in poor health, have diminished strength or challenged by long term ambulatory activities such as poor balance, navigating uneven surfaces, climbing stairs, etc. Those that are significantly overweight are not ideal candidates and might be better served with other mobility devices.

Those who are unwilling to spend 2-3 days to become familiarized and proficient in using forearm crutches.

Always consult your doctor or physical therapist to ensure forearm crutches will meet your physical and mobility requirements.

The ErgoDynamic forearm crutches are available in (3) spring rate size options:

(SMALL) up to 154lbs (70kg)
(MEDIUM) 132 – 198lbs (60-90kg)
(LARGE) over 176lbs (80kg)

If you are within 10lbs of the high end of the suggested weight range, we suggest you select the next higher spring rate/weight option. If you are only using a single crutch as a cane replacement then we recommend going down to the next size. 

Example. If you are using both crutches to support yourself and you weigh 188lbs, we suggest you select the LARGE version. If you are using a single crutch only and you weight 188 lbs, we suggest you select the MEDIUM version. 

Go to our video page for a complete guide of "how to" videos.   

Go to our video page for a complete guide of "How to" videos

Go to our video page for a complete guide of "How to" videos

Go to our video page for a complete guide of "How to" videos

Go to our video page for a complete guide of "How to" videos