Shipping

Orders are processed and shipped Monday-Friday and orders please before 1pm PST will ship the same day. For security reasons, we do not ship to PO Boxes. 

USA 

The shipping rates in the below table reflect crutch and cane purchases only.

Orders under $25 will be charged a flat rate of $3.95 and shipped by either Fedex (Ground) or USPS (First Class) depending on the dimension and weight of the package. The chart below lists all standard shipping options and flat rate prices for orders over $25.

Shipping prices to the contiguous United States (lower 48)

Fedex Ground Service 1-5 Business Days FREE!
USPS Express Mail 1-2 Business Days $39.95

 

Alaska, Hawaii, US Territories and Military locations:

Orders under $25 will be charged a flat rate of $4.95 and shipped by USPS First Class Mail. The chart below lists all standard shipping options and flat rate prices for orders over $25.

USPS Priority Mail  2-3 Business Days $29.95
USPS Express Mail 1-2 Business Days $39.95

 

CANADA

Orders under $25 will be charged a flat rate of $12.95 and shipped by USPS First Class International (6-12 Day Delivery). 
Shipping prices to all Provinces and Territories of Canada:
METHOD DELIVERY TIME PRICE
USPS Priority Mail Int’l 6-10 Business Days* $39.95
USPS Express Mail Int’l 3-6 Business Days* $49.95

 

PLEASE NOTE: US Postal Service will transfer your package to Canada Post for customs clearance and final delivery once cleared by Canada Customs. There are no applicable duty (tariff) charges for crutches and crutches are also tax (GST/HST) exempt in Canada. See this link for more information about tax (GST/HST) exemption. However, you are responsible for any/all brokerage fees charged by Canada Post. Brokerage fees are typically under $8.00 CDN.

*Please note that delivery times to Canada are estimated and are not guaranteed due to possible delays at Canada Customs.

ORDER TRACKING

Tracking numbers are assigned to packages when they ship and will be emailed to you the day your package ships (by 6pm PST). Orders placed on fdiforearmcrutches.com may be delivered by several different shipping methods. Therefore, tracking availability may vary depending on shipping method you selected during checkout, and the carrier that is delivering your item(s).

Standard FEDEX Ground, 2-3 Day USPS Priority Mail and 1-2 Day USPS Express Mail deliveries can be tracked. The tracking information is also accessible on your invoice copy which will be emailed by 6pm PST the day your shipment leaves our warehouse.

Orders shipped to Puerto Rico and the US Virgin Islands are delivered via 2-3 Day USPS Priority Mail or 1-2 Day USPS EXPRESS MAIL , and cannot currently be tracked. In these instances, your invoice copy will not offer tracking information.